Frequently Asked Questions
Must of our customers questions are answered here
What are the delivery charges for orders from Abstract Vape?
Delivery prices depend on two factors: 1) What area of the world you like. 2) What size & weight is the order. Here are some rough ideas... To Ireland : €2.70 - €9.50 To Europe : €3.80 - €15 To Rest of the World : €3.80 - €22
Which payment methods are accepted?
Right now we accept PayPal. Very soon we will be accepting all major credit cards. Right now you can use PayPal and select 'pay by card' to pay by credit or debit card.
How long will delivery take?
To Ireland : 1 - 2 days To United Kingdom : 1 - 3 days To Europe : 2 - 4 days To Rest of the World : 5 - 14 days
How secure is shopping in the Online Shop? Is my data protected?
Absolutely. Our entire website is SSL encrypted. None of your card information is held by us at any time.
What exactly happens after ordering?
If you order before 2pm we ship your order out the same day, otherwise we ship it the very next day. However if you order a vape stand please allow up to 10 days for delivery. You will get an email to say your order has been confirmed and another one to tell you when it's been shipped. After that if you have any worries at all contact us and we'll be in touch asap. If for some reason your order is taking a long time, contact us and we will look into it for you.
Do I receive an invoice for my order?
Yes you will be sent an email with an invoice and your order number. Plus if you have an account with us all your orders are held
I have a problem with something.
Contact us and together we'll sort it out. No problem is too big or too small. Our aim is to make you happy.
Send us an email
We will get back to you ASAP